Processes speak on a daily basis, and may hourly or even more often, depending on the rate of data being generated out of it. But do you or your organization have stood next to the process for a profound observation? Before you do, have you learned to see? Do you or your organization analyzed daily the data recollected? Before you do, do you have the right tools and skills for it? A process has a mind of its own. You design it, just as a baby was born you put it to work, jus as the baby start learning to walk and walks but do you leave the child to grow on his own term or do you assess him whenever necessary? It's a natural instinct that must also be applied to processes. Analytics are key to competitiveness.
