11- CULTURE CHANGE
12- TEAM DYNAMICS
13- ISO MANAGEMENT SYSTEMS 9001 AND 22301 FOR CUSTOMER EXPERIENCE
14- CUSTOMER CENTRICITY
15- LEAN MANUFACTURING
16- SIX SIGMA DMAIC
17- NEW PRODUCT INTRODUCTION NPI CAPABILITY BUILDING
18- 4 PAIN POINTS TRANSFORMATION
19- LEAN SERVICE
20- BUSINESS CONTINUITY PLAN/DISASTER RECOVERY
21- GAME-BASED LEARNING AND ASSESSMENT