A strategic plan, which is just the first step in the transformation, helps you define and share the direction your company will take in the next three to five years. It includes your company’s vision and mission statements, but goes a lot further than just these. It defines goals, and the actions you’ll take to achieve those goals. All of these aligned with the gap study between current and desired positioning. However a strategic transformation goes much deeper than strategic planning. It is about vertical deployment of macro corporate strategies down to process daily routines and tactics. All must go in the same direction.

Zero-based redesign is not about new product development. Zero-based redesign (ZBR) is about enhancing the activities that fuel your competitive advantage, and reduce or eliminate when possible many of the ones that don’t. Traditional efforts to streamline those activities most of the time will settle for low percentage reduction and incremental control leading to most cost ramping up back again. ZBR, in the contrary, is a one-time effort that defines the critical activities capable of delivering what your customers value most about you. ZBR is similar to the Lean Service waste elimination.

Benchmarking is known as the process of analyzing products, services, and processes of your organization, against those of organizations in the same line of business known to be leaders in one or more aspects of their operations, or simply any other to identify what best practice they are doing. Benchmarking provides necessary insights to help you understand how your organization compares with similar organizations, even if they have a different group of customers. The issue is how to obtain those insights and this is where Quantum TC comes into the scene. Analytics can extract all informations required from the products of the interested parties. Samples size for acquisition must be calculated to avoid types I and II errors.

Today a key driver of the current service growth evolution is digitalization, as technology has become a fundamental pillar in almost business areas. The benefits are more than obvious, among them: increased efficiency, reduced costs, but most of all digital presence in a global market which yields to higher customer satisfaction. Good video effects, as part of digitalization, are needed to secure a market position and presence ahead of competitors. However the paradigma in many cases is that good videos are the very expensive work of innovative publicity companies. Nothing is more untrue. Quantum TC Consulting is your economic answer for all videos of your digital presence transformation. See sample videos here.